It was easy to make my first appointment.
Yes
No

The appointment secretary (coordinator) was polite and helpful.
Yes
No

I received a reminder of each of my appointments.
Yes
No

It was easy to schedule a convenient appointment.
Yes
No

Appointment options were given that suited my schedule.
Yes
No

I was seen on time for my appointments; if not, I was given a reason for the delay.
Yes
No

The office location and parking were convenient.
Yes
No

The reception area was neat and clean.
Yes
No

The equipment was clean and presentable.
Yes
No

The temperature in the office was comfortable.
Yes
No

The lighting in the office was sufficient.
Yes
No

The music in the office was pleasant.
Yes
No

The dentist was professional and courteous.
Yes
No

The dental hygienist was professional and courteous.
Yes
No

The dental assistant was professional and courteous.
Yes
No

The dentist was considerate and sensitive to my needs.
Yes
No

The dental hygientist was considerate and sensitive to my needs.
Yes
No

The dental assistant was considerate and sensitive to my needs.
Yes
No

Other office personnel were courteous and helpful.
Yes
No

My proposed dental treatment was clearly explained.
Yes
No

Any questions I had were answered.
Yes
No

I was given treatment alternatives
Yes
No

My dental treatment was completed efficiently and in a timely manner.
Yes
No

I was pleased with the quality of my dental treatment.
Yes
No

The dental treatment was completed to my satisfaction.
Yes
No

The fees were explained prior to my treatment appointment.
Yes
No

I plan to remain a patient at this office.
Yes
No